Privacy Policy
The following is the Privacy Policy of CAPSDIRECT.com.au.
Please read the following policy so you understand how we use and why we
collect the personal information we ask you to submit. This policy may change
from time to time, therefore please refer back to this page periodically.
Information Collection and Use
When you register as a member or customer with CAPSDIRECT.com.au, you need to supply personal
information such as:
- Your Full Name, Address and Contact Telephone Details
- Password
- Credit Card Details
- Email Address
- Information obtained as a result of credit checks which you
authorise us to carry out
- Records of communications between you and CAPSDIRECT.com.au
relating to products and /or services provided by CAPSDIRECT.com.au
to you
- "Promo Codes" if participating in any given competition or promotional
offers.
This information is your personal information and CAPSDIRECT.com.au will not disclose,
leverage or sell this information to any other organisation under any
circumstances, without prior permission, unless they are contracted to CAPSDIRECT.com.au to
keep the information confidential or are required to comply with all relevant
laws including the Privacy Act 1988. CAPSDIRECT.com.au allows you full access to your
personal information for viewing and updating and can be reviewed from the "My
Account" page. We require this information to help us process and manage your
account.
Other ways we collect and use your personal information are:
- For Credit Verification Purposes, Transactions,
Fraud, Credit Worthiness
- For Billing purposes
- For Debt Collection
- To maintain your account
- To notify you about other or new services or promotions
from time to time
- To provide customer support
- To provide you with the products, services or information
you have requested
- For administration and notification of any CAPSDIRECT.com.au
hosted/run Competitions
- To develop and improve the products, benefits and
services we offer to our members and website users.
- To contact users directly who communicate directly
with CAPSDIRECT.com.au.
- To distribute information about other services and
other organisations' services to you.
- To help us constantly improve our service, in order
to maintain a consistent level of customer satisfaction.
- If required by law or to enforce, protect or apply
rights, we may release such information as required.
- We may also disclose to business associates certain
generalised membership information for use in marketing
goods or services to our membership, in such a way
that it will not reveal the identity of any individual
member or customer to those business associates.
Mail (Electronic and Postal)
During the course of your membership, you will receive postal mail and /or
emails from CAPSDIRECT.com.au that contain information relating to your account and the
service provided to you as a member, including but not limited to website
changes, product additions, news and current updates concerning the industry,
website and account, product availability, and the status of deliveries and/or
returned items. It is our policy to provide you with the opportunity to limit
the use and/or disclosure of your personal information. You may do this when you
first register or at any other time you receive mail from us, or at any other
time by written notice to CAPSDIRECT.com.au. If at any time you no longer wish to receive
mail from us, you can contact the Customer Service team at any time and request
removal.
Links to External Sites
CAPSDIRECT.com.au does not take any responsibility for its advertisers, outgoing links,
or any other part of this site that is not under direct or total control of
CAPSDIRECT.com.au. This Privacy Policy applies to information collected online of which
CAPSDIRECT.com.au has direct and total control of. We advise that users read the Privacy
Policies of external sites before submitting personal information.
Data Quality
CAPSDIRECT.com.au takes all reasonable steps to ensure that all personal information we
collect and use is accurate, complete and up-to-date. To this end we have
provided a facility under "My Account" for you to change, amend and update your
personal details. It is your responsibility to make sure this information is
accurate and complete.
Data Security
CAPSDIRECT.com.au will take reasonable steps to ensure that all information we collect,
use or disclose is accurate, complete, up-to-date and stored in a secure
environment accessed only by authorised persons. CAPSDIRECT.com.au also takes reasonable
steps to protect personal information it holds from misuse and loss and from
unauthorised access, modification and disclosure.
Where credit card details are transmitted, we use 128-bit encryption though
Secure Sockets Layer (SSL) technology. The common name of encryption certificate
may be that of either CAPSDIRECT.com.au or CAPSDIRECT.com.au's official hosting partner. This
encryption process ensures that the information you give us is protected against
unauthorised access. If you have any queries concerning encryption please
contact our Customer Service team.
We have implemented technology and security features, as well as strict
internal guidelines, to safeguard the privacy of your personal information from
unauthorised access. We will continue to enhance these features as technology
changes and becomes available. While we make every effort to ensure that your
information is secure on our system, no data transmission over the internet can
be guaranteed to be 100% secure. As a result, we cannot guarantee the security
of any information you transmit to us, and you do so at your own risk.
Furthermore CAPSDIRECT.com.au takes reasonable steps to destroy or permanently
de-identify personal information if it is no longer needed for any purpose.
Contact
If you have any questions, comments or complaints concerning this policy,
please contact:
Webmaster
CAPSDIRECT.com.au
PO Box 153
Seven Hills NSW 1730
Or use the
Contact Us form.
More information on Australian privacy legislation is available
from the Office of the Federal Privacy Commissioner at
http://www.privacy.gov.au/
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